Sitterly began inside the pet care business we still run.

Leah Cartwright and Carson Cartwright built the first version for Snout Services, the in-home pet care company they operate in North Alabama. It runs that business every day, and it is the software on this site.

Before Sitterly, the operating system was memory.

Running an in-home pet care company means coordinating work that happens across many homes, with different pets, instructions, sitters, timing and client expectations. A schedule can look complete while the context needed to deliver the care still lives in texts, notes and people’s heads.

The first software was built to take that pressure off one business. Sitterly is the work of turning those lessons into a product other owners can run on, and of testing whether the workflows hold up in businesses that run differently from ours. Every design partner shows us where Sitterly needs to bend.

Product decisions stay close to the people doing the work.

Leah Cartwright

People, scheduling and field work

Leah works where the schedule meets the team: hiring, interviews, training, coverage, sitter readiness, and the practical details that decide whether care is delivered well. She is usually the first to notice when a screen does not feel right.

Carson Cartwright

Product, systems and operations

Carson works on the workflows beneath the day: product decisions, automation, the ways a day can go sideways, and the records an owner needs when something changes.

Three standards guide the product.

Start with the visit.

A product decision matters when it prevents a missed visit, gives the sitter the right care details, reassures a client, or helps the owner see what needs attention.

Show what is known.

Schedules, home access, messages and money carry real consequences. Sitterly keeps changes, responsibility and unfinished work visible rather than hiding them.

Keep the care business human.

The software supports the relationship between your company, your team and your clients. It should not become the loudest brand in that relationship.

Help us make Sitterly fit a business that is not ours.

We are looking for in-home pet care owners who will run a real week on it and tell us what would make it better. Solo owners can start free today. Teams of 3 to 15 can join as design partners.

  • 30 days free, no card, set up in an afternoon
  • Works on any phone and any computer, nothing to install
  • Teams of 3 to 15 can ask about 45 days free as a design partner