Sitterly resources
Help center
Short answers to the questions we hear most, by topic.
Bookings
How do I book a new visit?Clients
Open Book a visit from your home screen, choose a service, your times, and which pets are coming along. Your business confirms the request and you get a confirmation message.
How do I cancel a booking?Clients
Go to your booking details and tap "Cancel booking". Cancellations within 24 hours may incur a fee.
How do I set up recurring visits?Clients
Go to Recurring to create a regular schedule. Your visits will be automatically booked.
How do clients request a booking?Owners
Share your booking form link. Requests land in Bookings for you to review, and the client gets a confirmation message when you confirm.